Volvo Trucks Southern Africa recently recognised the achievements of its dealers in Pretoria, South Africa. Apart from awards for the company’s top achievers in service, finance, sales, and parts, Volvo Trucks’ best dealers of the year were also announced.
“The year 2017 was a certainly memorable year for the company, and at the centre of our success was our dealer network,” said Torbjörn Christensson, president of Volvo Group Southern Africa. “Testament to this is the fact that Volvo Trucks Southern Africa was announced as best in commercial vehicle brand in Customer Satisfaction according to the industry-wide Scott Byers survey.”
Volvo Trucks has 25 dealerships across Southern Africa, and the company’s focus is to support customers’ businesses by providing innovative transport solutions that make fleet owners successful and profitable on the long run.
“Our top performing dealers and staff have once again proved that they have got what it takes to provide a world-class level of support to our customers across the region,” explained Christensson.
Another reason to celebrate is the fact that Volvo Trucks is commemorating its 90th year anniversary. And what a journey it has been for the brand, making a lasting impact on the commercial vehicle industry, and certainly in society as a whole through the various revolutionary safety and technological enhancements there were introduced over the course of nine decades.
The company is also placing a lot of emphasis on the development of new skills within its dealer network, ultimately to the benefit of their customers. During 2017, Volvo Group Southern Africa invested more than R25 million in training more than 2 381 employees and dealer staff. This included a diesel mechanic apprenticeship programme, learnerships and bursaries.
“As the world around us changes, quality advice, service and support are key to address each of our customers’ exact business and transport requirements. Through connected technology and a highly-skilled workforce, Volvo Trucks fleet owners can get the most out of their vehicles, with maximum safety and the best fuel efficiency,” said Christensson. “We have a passion for success, not only ours but also the success of our customers, and this continues to drive us to greater heights.”
Volvo Trucks Small Dealer of the Year
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Volvo Trucks Medium Dealer of the Year
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