“The advantage of having Isuzu genuine OEM parts fitted in the truck in the event of a breakdown is that the same parts that were used to build the truck are fitted, thus prolonging the life cycle of the vehicle.”

It is easy to understand why Isuzu Truck South Africa has adopted a forward-thinking approach by selling genuine replacement parts to truck owners at a fraction of the cost, so they do not consider aftermarket components as a cheaper option.

Isuzu Truck South Africa understands that it is a business imperative to ensure that, despite the rise in cost of living and competing needs, new and existing Isuzu customers have access to replacement parts that ensure optimal performance, longevity, safety and proper functioning of their Isuzu Trucks.

The company is alive to the prevailing mindset among truck owners that genuine replacement parts come at a higher price compared to aftermarkets parts, leading many opting for the latter.

However, it is trite that though using aftermarket parts may seem like the ‘easy way out’, it in fact is a more expensive and higher risk alternative when considering the stress that comes with the fact that they have a shorter lifespan as they are not tested for reliability and durability.

To that end, Isuzu Truck South Africa managed to stock up Original Equipment Manufacturer (OEM) parts in bulk directly from Isuzu headquarters in Japan, thus tapping into substantial discounts, which are passed on directly to customers. This was made possible by the company’s recent growth and success as South Africa’s top-selling chassis-cab, forward-control configuration truck, excluding panel vans, and heavy busses for both 2013 and 2014.

The advantage of having Isuzu genuine OEM parts fitted in the truck in the event of a breakdown is that the same parts that were used to build the truck are fitted, thus prolonging the life cycle of the vehicle.

Added benefits include the comfort that the Isuzu Trucks genuine OEM parts come with a 12-month warranty. Moreover, if fitted by a qualified and Retail Motor Industry Organisation (RMI) approved technician, the truck owner is assured of backup and assistance by Isuzu in the event of a breakdown or malfunction of the part. Isuzu parts automatically facilitate access to a wide variety of backing, such as national dealer support with a parts warehouse stocking over 16 000 parts, and a dealer group offering the sustenance to facilitate a seven-day-a-week backup process and peace of mind.

In this regard, there is no better investment than in genuine OEM parts. Since they are designed to fit and perform to factory specifications, the lifespan of the Isuzu truck is increased, whilst in the long run the owner saves a significant amount of money in reduced downtime and by avoiding the need for constant replacement of parts.

By ensuring that it sells quality products that ensure and promote the longevity of its brand, Isuzu Truck South Africa has all but put paid to the debate about the use of aftermarket parts over genuine OEM parts due to price difference.

Isuzu Truck South Africa’s customer-centric and forward-looking approach has ensured best value for money for truck owners, as the company has negotiated an innovative option for all customers to have access to a genuine OEM part at an alternative price structure with no effect to the quality of the part or its engineering.

“Isuzu Japan has assisted Isuzu Truck South Africa in manufacturing an alternative part using the same stringent engineering and product reliability code with a reduced cost base to extend our cost of ownership to Isuzu customers,” said Wayne Morgan, the General Manager: Aftersales & Parts of Isuzu Truck South Africa.

“Isuzu parts and components are created and tested according to the manufacturers’ specification and high standards; genuine OEM items are guaranteed to be high quality. Having parts that are made specifically for your Isuzu means that they fit very well into your truck. This means that not only are the parts safer, and thus make your truck safer, but they last longer. The Isuzu genuine OEM parts are guaranteed to be compatible with Isuzu trucks and to perform according to factory specifications, especially where the trucks require cargo-bodies and equipment to complete the unit.”

More than being a genuine Original Equipment Manufacturer activity, it requires a cutting-edge ‘Enterprise’ approach.

Clearly Isuzu OEM parts are ultimately the most economical choice, and effectively protect the operational reliability of vehicles.

“After many years of working with Isuzu Japan and several visits to the product and engineering division as well as various production plants, including engine component facilities, I can, without hesitation, advise that no component, however small and seemingly insignificant, is approved without stringent tests and reliability facts,” said Morgan.

“With so much expertise, time and money invested to ensure customer peace of mind, why would anyone ever do anything other than the best for their Isuzu? You want to make sure that it continues to run smoothly and is as safe as possible, so make sure that you are using genuine original equipment manufacturer parts.”

Advantages of Isuzu Genuine Parts and Accessories:

  • Peace of mind: original parts and accessories provide customers with safety and reliability
  • Operation: original parts and accessories are designed to guarantee perfect operation
  • Warranties:
  • Integrity: original spare parts are compatible with the other parts or components of the vehicle and they fit properly, without any modifications necessary
  • Longevity: original parts will typically last longer than non-certified ones
  • Competitive performance: the performance of the vehicle is higher when genuine parts are used
  • Cost: No negative effect on your vehicle’s resale value. The longevity of original parts and accessories will help you to avoid excessive wear-and-use expenses and will hence save you money

-Certified original spare parts and accessories are typically backed by warranty

-The overall warranty of your vehicle does not get impacted negatively and it helps    keep the warranty valid

-This is important to carefully protect your investment